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Wallets · On request

TrueMoney

TrueMoney Wallet is the e-wallet of Ascend Money, part of the Charoen Pokphand group, with a Bank of Thailand e-money licence: the checkout opens the TrueMoney app or shows a QR code, the payer confirms with a PIN or biometrics, and the provider confirms within seconds. The wallet is topped up in cash at 7-Eleven counters as well as from a bank, so it reaches payers without a bank account; there are no chargebacks.

Enable via Tranzify See providers

Key facts

Countries
Thailand
Currencies
THB
Operations
Pay-in
Settlement
instant
Chargebacks
not possible

How a payment goes through

  1. 1The checkout opens the wallet app or shows its button
  2. 2The payer confirms in the app with a PIN or biometrics
  3. 3The wallet confirms the payment to the provider within seconds
  4. 4Webhook to the merchant; a refund goes back the same way

How a payment goes through

  1. The checkout offers TrueMoney: the app opens on a phone, a QR code appears on a desktop.
  2. The payer confirms the amount in the TrueMoney app with a PIN or biometrics.
  3. The provider confirms within seconds; a payment not confirmed in time expires.
  4. Tranzify writes the result and calls the merchant’s webhook.

TrueMoney against PromptPay and cards

TrueMoney Wallet PromptPay Cards
Who runs it Ascend Money, licensed by the Bank of Thailand the Bank of Thailand’s national rail Visa and Mastercard through local acquirers
Funds come from a wallet balance, topped up in cash or from a bank the bank account a credit or debit line
Confirmation seconds, in the app seconds seconds, with 3-D Secure
Chargebacks none none scheme rules
Payouts and refunds not in the flow payouts yes scheme refunds

The integration covers pay-ins only: no payouts, refunds or recurring charges through this method.

Who uses it

E-commerce and retail, digital goods and gaming, delivery and on-demand services, iGaming and betting: game top-ups, food orders and small tickets from payers who keep cash in the wallet rather than a bank card.

How to connect

  1. 1Onboard with Tranzify and get your network, keys and back office.
  2. 2Enter your account with the provider in the terminal settings — Tranzify already speaks its API.
  3. 3Add routing rules: countries, currencies, amounts, BIN ranges, priorities and weights.
  4. 4Go live. Every payment, callback and retry is in the journal for five years.

Providers offering this method

C CloudCash 2 methods · TH Available O Opn (Omise) 4 methods · TH On request

Industries

E-commerce & retailDigital goods & gamingDelivery & on-demandiGaming & betting

Terms

E-wallet

Frequently asked questions

How is TrueMoney different from PromptPay?+
PromptPay is the national transfer rail paid from a bank app; TrueMoney is a wallet with its own balance that can be filled with cash. A checkout for Thailand offers both.
Are payouts or refunds possible?+
No. The integration covers pay-ins: no payouts, no refunds through the same operation and no recurring charges. In the catalogue the method is enabled on a client’s request.
Who is the licensed party?+
A Thai provider from the catalogue, Opn or CloudCash, licensed under the Bank of Thailand’s payment systems rules; Tranzify supplies the software and does not hold funds.

Related methods

PR PromptPay QR payments · 1 countries Available

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