Tranzify

Wallets · On request

STC Pay

STC Pay is the digital wallet launched in 2018 by stc, Saudi Arabia's main telecom operator, under a licence from the Saudi Central Bank (SAMA), which in 2021 approved its conversion into stc bank. Online the payer gives the phone number tied to the wallet, confirms the one-time code sent to the STC Pay app, and the amount in riyals is debited instantly. There are no chargebacks, refunds go back to the wallet, and in the catalogue a Tranzify client enables it on request.

Key facts

Countries
Saudi Arabia
Currencies
SAR
Operations
Pay-in · Refund
Settlement
instant
Chargebacks
not possible

How a payment goes through

  1. 1The checkout opens the wallet app or shows its button
  2. 2The payer confirms in the app with a PIN or biometrics
  3. 3The wallet confirms the payment to the provider within seconds
  4. 4Webhook to the merchant; a refund goes back the same way

How a payment goes through

  1. The checkout shows STC Pay and asks for the payer’s mobile number, or opens the app on the phone.
  2. The payer confirms with the one-time code from the STC Pay app.
  3. The wallet debits the amount in riyals; the provider confirms instantly.
  4. Tranzify writes the result and calls the merchant’s webhook.

STC Pay against mada in Saudi Arabia

STC Pay mada
What it is a digital wallet by stc, since 2018 the national debit card scheme
Payer needs the STC Pay app and a Saudi mobile number a Saudi bank debit card
Confirmation one-time code in the app, instant 3-D Secure, authorisation in seconds
Settlement instant T+1
Chargebacks none scheme rules
Recurring charges no yes, by token
Refunds yes, to the wallet yes, to the card

Payouts and refunds

Refunds return to the payer’s wallet, in full or in part, through the provider that took the payment. Payouts and recurring charges are not part of STC Pay: a merchant that needs subscriptions in Saudi Arabia routes them to mada.

Who uses it

E-commerce and delivery for everyday purchases paid from the wallet, digital goods for top-ups and in-app purchases, travel for bookings paid without a card.

How to connect

  1. 1Onboard with Tranzify and get your network, keys and back office.
  2. 2Enter your account with the provider in the terminal settings — Tranzify already speaks its API.
  3. 3Add routing rules: countries, currencies, amounts, BIN ranges, priorities and weights.
  4. 4Go live. Every payment, callback and retry is in the journal for five years.

Providers offering this method

Industries

Frequently asked questions

How does the payer confirm an STC Pay payment?+
The checkout asks for the mobile number registered with the wallet; STC Pay sends a one-time code to the app, the payer types it, and the wallet debits the amount. On a phone the app can open directly.
Are refunds and payouts possible?+
Refunds go back to the payer’s wallet through the same provider. Payouts and recurring charges are not part of the method; for subscriptions in Saudi Arabia the catalogue has mada cards.
Who is the licensed party?+
A SAMA-licensed provider from the catalogue — HyperPay, PayTabs or Moyasar — under the client’s own contract; the Tranzify client enables STC Pay on request, and Tranzify supplies the software.

Related methods

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